Submitted By
Email
Phone Number
Client Name
Study Name
OC UserID
User Priority	Critical (timeline impacted) High (need resolved ASAP; reporting due soon) Normal (need to proceed with task) (resolve at your earliest convenience) TBD (to be determined)
Submitted Date
Problem Type	Batch Job Data Entry Data Change Report Request Difficulty Printing from OC Enhancement request Apparent Hanging Session Hard Delete Request Locked account Mass Change Request Network Issue New account request Patient Transfer Request Performance Issue Procedure Issue RDC Issue Reporting an Error message Reports Issue Server Issues Unable to Switch from Test to Production Views issue Other
Description